Technical Services Specialist

Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange.  Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing.  We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. 

PIC, our swine division, currently supplies over 70% of the world’s top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.

Our vision is clear: Pioneering animal genetic improvement to help nourish the world.

PIC has an exciting opportunity. We are looking for a Technical Services Specialist to provide professional service and support in customer systems, aiming to support customers in reaching and exceeding their targets for biological and financial performance. This position reports to the European Technical Services Director and is located in the Catalan region of Spain. The Technical Services Specialist has primary accountability for combining current technical knowledge with practical farm experience to help identify areas of opportunity, suggest potential action plan and many cases work side by side with customers to implement and realize the target advancements.

• Work with customers help ensure PIC product performance with the GTC and reproduction.
• Monitor performance levels and help establish and respond to performance opportunities targeted by PIC commercial customers.
• Collaborate with other team members to develop comprehensive plans, technical information, and initiatives aimed at creating value with customers through PIC products, technology and /or services.
• Support the sales and supply chain teams with regular technical updates and tailored customer service plans.
• Help customers realize the genetic potential of PIC products.
• Ensure PIC Biosecurity protocols are always adhered to.
• Ensure standards of conduct in dealing with customers, employees and allied industry in matters relating to social, professional, and ethical obligations
• Uphold the Genus core values, mission and vision.
• Position may require work responsibilities outside of normal business hours.
• Performs other projects and responsibilities as assigned.

• 5-year university education or equivalent in an animal science related field preferred with a minimum of 4 years’ experience within intensive swine production systems required.
• Ability to evaluate performance and financial information and make informed decisions regarding magnitude and target of opportunities in customer and partner operations.
• Ability to travel both domestically and internationally, 40%-50%
• English language essential.
• Excellent organizational and interpersonal skills including demonstrated success in leading and developing teams.
• Outstanding verbal and written communication skills.
• Positive and proactive attitude
• Ability to train, lead and influence others to perform at a high level, ability, and disposition to work both independently and as part of a team.

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

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